Holiday Shipping Schedule
In order to get your order by December 25th, 2014:
via Free Shipping (US orders over $50) – order on or before Tuesday, December 16th, 2014
via USPS First Class (US) – order on or before Tuesday, December 16th, 2014
via USPS Priority (US) – order on or before Thursday, December 18th, 2014
via UPS Ground – order on or before Wednesday, December 17th, 2014
via UPS 2nd Day Air – order on or before Monday, December 22nd, 2014 (2pm PT cut-off)
via UPS Next Day Air – order on or before Tuesday, December 23rd, 2014 (2pm PT cut-off)
Please note: Knockaround Headquarters will be closed from December 25th, 2014 to January 1st, 2015. Any orders placed during that week will be promptly shipped when we return to the office on January 2nd.
What are your shipping charges?
Shipping charges vary by product, weight and delivery. If you are only ordering a few pairs of sunglasses, we recommend opting for the USPS First-Class shipping option. It is affordable (around $5 for one or two pairs of sunglasses) and your package should arrive to you within six business days. Free shipping offers do NOT apply to international orders.
How can I track my package?
To track your order, log in to your account and select the completed order you wish to track in the “My Orders” section of your account. A “track your order” link will be available in orange.
Or, track your order with the tracking number supplied in your shipping confirmation email.
How long before my order arrives?
Most orders ship within a few business days, you will receive a shipping confirmation email with a tracking number when your order ships. Delivery times vary depending on carrier. During our busiest times of the year (Spring, Summer, Holidays) it may take longer for your order to arrive.
- Standard Mail: Arrives about 4 – 6 business days from ship date
- USPS Priority Mail: Arrives about 3 – 5 business days from ship date
- UPS Ground: Arrives about 5 – 7 business days from ship date
- UPS 2nd Day Air: Arrives 2 business days from ship date, must place order before 2 PM Pacific Time
- UPS Next Day Air: Arrives 1 business day from ship date, must place order before 2 PM Pacific Time
Do you ship internationally?
Yes, we ship to Argentina, Australia, Austria, Bangladesh, Belgium, Brazil, Canada, Chile, China, Colombia, Costa Rica, Cuba, Czech Republic, Denmark, Egypt, Finland, France, Germany, Greece, Hong Kong, Iceland, Indonesia, Ireland, Israel, Italy, Japan, Malaysia, Mexico, Netherlands, New Zealand, Nigeria, Norway, Pakistan, Philippines, Poland, Portugal, Puerto Rico, Romania, Russia, Saudi Arabia, Singapore, South Africa, South Korea, Spain, Sweden, Switzerland, Thailand, Turkey, Ukraine, United Arab Emirates, United Kingdom, and Venezuela. International orders usually ship within 5-7 business days. We are not shipping to any other countries at this time.
We offer the following international shipping options:
- USPS First-Class International: Arrives about 3 – 4 weeks from ship date.
- Limited tracking information available.
- USPS Priority International Mail: Arrives about 1 – 3 weeks from ship date.
Customers are responsible for all international customs duty fees and taxes. Please be aware of any conversion rate charges that your financial institution may charge if purchasing from outside the US. Invoices and customs forms cannot be edited to reflect a different amount than what was paid.
Unfortunately, the international customs process takes some time when shipping to a foreign country. We ask for your patience during this process.